Privacy Policy

Who we are

 Our website address is: https://starrmind.com.

Last Updated: March 12, 2025

This Privacy Policy outlines how StarrMind (referred to as “we,” “us,” or “our”) gathers, utilizes, and shares your personal information when you access, utilize our services, or make purchases from starrmind.com (the “Site”). It also covers any communications you have with us regarding the Site (collectively referred to as the “Services”). The terms “you” and “your” refer to users of the Services, including customers and website visitors whose information we collect under this Privacy Policy.

We encourage you to read this Privacy Policy thoroughly.

Changes to This Privacy Policy  

We may revise this Privacy Policy periodically to reflect updates in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on the Site with an updated “Last Updated” date, and we will take any necessary steps as required by applicable law.

How We Collect and Use Your Personal Information  

To deliver our Services effectively, we gather personal information from various sources. The type of information we collect and how we use it may vary based on your interactions with us.

In addition to the specific uses described below, we may utilize the information we gather to communicate with you, enhance or improve our Services, comply with relevant legal obligations, enforce applicable terms of service, and safeguard the Services as well as the rights of our users and others.

What Personal Information We Collect  

The categories of personal information we collect depend on your interactions with our Site and Services. When we refer to “personal information,” we mean data that identifies or relates to you. Below are the categories and specific types of personal information we may collect:

Information You Provide Directly  

When you interact with our Services, you may provide us with certain information directly, which may include:

  • Contact Information: Such as your name, address, phone number, and email address.
  • Order Details: Including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Credentials: Such as your username, password, security questions, and other details used for account security.
  • Customer Support Communications: Information you choose to share when contacting us through the Services.

Certain features of our Services may require you to provide specific information about yourself. While you can choose not to provide this information, doing so may limit your ability to access or use those features.

Information About Your Usage  

We may automatically gather certain data regarding your interaction with the Services (“Usage Data”). This is accomplished through the use of cookies, pixels, and similar tracking technologies (“Cookies”). Usage Data may encompass details about how you access and use our Site and your account, including device specifics, browser type, network connection information, IP address, and other relevant interaction data.

Part 2

Information We Obtain from Third Parties  

Additionally, we may acquire information about you from various third-party sources, including vendors and service providers who collect data on our behalf. This may include:

  • Support Services: Companies that assist us in operating our Site and Services, such as WordPress.
  • Payment Processors: Entities responsible for processing your payments, which may include collecting payment details (e.g., bank account, credit or debit card information, billing address) to fulfill your orders and deliver the products or services you have requested. This is necessary to perform our contractual obligations with you.

When you engage with our Site—whether by visiting, opening or clicking on our emails, or interacting with our Services or advertisements—we or our third-party partners may automatically gather certain information through online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.

All information obtained from third parties will be handled in accordance with this Privacy Policy. Please also refer to the section below regarding Third Party Websites and Links.

How We Use Your Personal Information  

  • Providing Products and Services: We utilize your personal information to deliver our Services and fulfill our contractual commitments to you. This includes processing your payments, completing your orders, sending notifications related to your account, purchases, returns, exchanges, and managing your account. We may also coordinate shipping and facilitate returns and exchanges. Additionally, we may enhance your shopping experience by allowing WordPress to integrate your account with other services you may choose to use. In such cases, WordPress will manage your information according to its own Privacy Policy.
  • Marketing and Advertising: Your personal information may be used for marketing and promotional purposes. This includes sending marketing communications via email, text message, or postal mail, and displaying advertisements for products or services. We may tailor the Services and advertising on our Site and other platforms based on your personal information. If you are a resident of the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in promoting our products under Article 6(1)(f) of the GDPR.
  • Security and Fraud Prevention: We use your personal information to identify, investigate, or respond to potential fraudulent, illegal, or harmful activities. If you register for an account with us, it is your responsibility to keep your login credentials secure. We strongly advise against sharing your username, password, or any access details with others. Should you suspect that your account has been compromised, please contact us immediately. For EEA residents, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers under Article 6(1)(f) of the GDPR.
  • Communicating with You and Service Improvement: We use your personal information to provide customer support and enhance our Services. This aligns with our legitimate interest in being responsive to you, delivering effective services, and maintaining our business relationship under Article 6(1)(f) of the GDPR.

Cookies  

Like many other websites, we employ Cookies on our Site.

Part 3

Cookies and Tracking Technologies  

Our website utilizes Cookies and similar tracking technologies to enhance your experience by remembering your actions and preferences. This helps us analyze user interactions with our Services, which is essential for our legitimate interests in administering, improving, and optimizing the Services. We may also allow third-party service providers to implement Cookies on our Site to better customize the services, products, and advertisements presented to you across our Site and other platforms.

While most web browsers automatically accept Cookies by default, you have the option to configure your browser settings to delete or reject Cookies. Please be aware that removing or blocking Cookies may adversely affect your experience on our Site, potentially leading to certain features or functionalities not working correctly or becoming unavailable. Moreover, blocking Cookies may not entirely prevent the sharing of information with third parties, including our advertising partners.

Disclosure of Personal Information  

We may share your personal information with third parties under specific circumstances outlined in this Privacy Policy, including for contract fulfillment, legitimate business purposes, and other reasons. These circumstances may include:

  • Sharing with vendors or third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Collaborating with business and marketing partners to deliver services and advertisements tailored to you. These partners will handle your information in accordance with their own privacy policies.
  • Disclosing information when you request or consent to share certain details with third parties, such as for product shipments or through social media integrations.
  • Sharing within our corporate group or with affiliates as necessary for our legitimate business interests.
  • In connection with business transactions like mergers or bankruptcies, complying with legal obligations (including responding to subpoenas and search warrants), enforcing our terms of service, and protecting our rights and those of our users or others.

In the past 12 months, we have disclosed various categories of personal information and sensitive personal information about users for the purposes outlined above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information.”

Categories of Recipients  

We collect and may share various categories of personal information, which include:

  • Identifiers: This encompasses basic contact details as well as specific order and account information.
  • Personal Information: This includes contact details and relevant order and account information.
  • Commercial Information: This category covers order details, shopping preferences, and customer support interactions.
  • Internet or Other Similar Network Activity: This refers to Usage Data reflecting your interactions with our Site.
  • Geolocation Data: This includes location information derived from your IP address or other technological methods.  

We may share this information with the following recipients:

  • Vendors and Third Parties: These entities perform services on our behalf, including internet service providers, payment processors, fulfillment partners, customer support providers, and data analytics companies.
  • Business and Marketing Partners: We collaborate with these partners to enhance our offerings and marketing efforts.

 

  • Affiliates: We may share information within our corporate family for operational purposes. We do not utilize or disclose sensitive personal information without obtaining your explicit consent or for the purpose of making inferences about your characteristics. With your permission, we may share your personal information to engage in advertising and marketing initiatives. Over the last 12 months, we have “sold” and “shared” (as defined by applicable laws) personal information for these advertising and marketing purposes, including:

 

| Category of Personal Information | Categories of Recipients |

|———————————-|————————–|

| Identifiers such as name, email address, and phone number | Business and marketing partners |

| Commercial information such as records of products or services purchased | Business and marketing partners |

| Usage Data | Business and marketing partners |

Third Party Websites and Links  

Our website may contain links to external websites or online platforms operated by third parties. If you choose to follow these links, we encourage you to review the privacy policies and security practices of those sites, as we do not control them.

We cannot guarantee the privacy or security of any third-party sites, nor are we responsible for the accuracy or reliability of the information found on such platforms. Please be aware that any information you share on public or semi-public venues, including third-party social networking sites, may be accessible by other users of those services without restrictions regarding its use by us or third parties. The presence of links to these sites does not imply our endorsement of their content or the entities behind them unless explicitly stated within our Services.

Children’s Data  

Our Services are not designed for children, and we do not intentionally gather personal information from individuals under the age of 16. If you are a parent or guardian and believe that your child has shared personal information with us, please reach out to us using the contact information provided below so that we can take appropriate action to delete such data.

As of the Effective Date of this Privacy Policy, we are not aware of any instances where we have “shared” or “sold” (as defined by applicable laws) personal information belonging to individuals under 16 years old.

Security and Retention of Your Information  

While we strive to implement robust security measures, it is important to note that no security system is entirely foolproof. We cannot guarantee absolute security for your information. Additionally, any data transmitted to us may be vulnerable during transit. Therefore, we advise against using unsecured methods to send sensitive or confidential information.

The duration for which we retain your personal information varies based on several factors, including our need to keep the information for account management, service provision, compliance with legal obligations, dispute resolution, or enforcement of relevant contracts and policies.

Your Rights  

Depending on your location, you may be entitled to certain rights regarding your personal data. These rights are not absolute and may apply only under specific conditions. In certain instances, we may be permitted by law to deny your request. Your rights may include:

  • Right to Access: You may request access to the personal information we hold about you, including how we use and share it.
  • Right to Deletion: You may request that we erase personal information that we hold about you.
  • Right to Correction: You have the right to ask us to rectify any inaccuracies in your personal information.
  • Right of Portability: You may request a copy of your personal information and ask us to transfer it to a third party under certain conditions.
  • Right to Opt-Out of Sale or Sharing and Targeted Advertising: You have the right to instruct us not to “sell” or “share” your personal information or to opt-out of processing for targeted advertising purposes as defined by relevant privacy laws. If you visit our Site with the Global Privacy Control opt-out preference enabled, we will treat this as a request to opt-out of the “sale” or “sharing” of your information from the device and browser you are using.
  • Restriction of Processing: You may request that we limit our processing of your personal information.
  • Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
  • Appeal: If we decline your request, you have the right to appeal our decision by responding directly to our denial.
  • Managing Communication Preferences: We may send promotional emails, and you can opt-out of receiving these communications at any time by using the unsubscribe option included in our emails.

If you choose to opt out, please be aware that we may still send you non-promotional communications, including updates related to your account or any orders you have placed. You can exercise any of the rights mentioned above either through our website or by contacting us using the details provided below.

We are committed to ensuring that you will not face discrimination for exercising any of your rights. To process your request, we may need to gather certain information to verify your identity, such as your email address or account details, prior to providing a comprehensive response. Under applicable laws, you also have the option to designate an authorized representative to submit requests on your behalf. Before we can accept such requests from an agent, we will require proof of your authorization for them to act on your behalf, and we may ask you to confirm your identity directly with us. We will respond to your requests promptly, in accordance with legal requirements.

Complaints  

If you have any concerns regarding our handling of your personal information, please reach out to us using the contact information provided below.

International Users  

Please be advised that your personal information may be transferred, stored, and processed outside of your country of residence. This includes processing by our staff and third-party service providers and partners located in other countries. 

In instances where we transfer your personal information outside of Europe, we will utilize recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent agreements issued by the competent authority in the UK, unless the transfer is made to a country recognized as providing an adequate level of protection.

Contact  

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please feel free to contact us via email at itsastro.vibess@gmail.com.

For the purposes of applicable data protection laws, unless stated otherwise, we act as the data controller of your personal information.



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